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FAQ

Answers to your questions

  • How do I book my in car lessons?
    Once you’ve completed the in class training you will assign you in car instructor and given their information to book lessons with them. If you require the in car lessons prior to taking the classroom training you may contact our office to register and set up the lessons.
  • Can I choose my examiner?
    No.
  • Do I need my Class G1 Licence to begin a driving course?
    Yes, you can take the in-class portion only before you get your G1 as long as you have turned 16, or your birthday is within 2 months of the course date. We require a G1 copy on file at the office before any in-car lessons can be taught.
  • What is the benefit of Beginner Driver Education (BDE) course?
    Completing the Beginner Drivers Education course with us allows you to go for your road test in 8 months from the time you passed your G1 test as opposed to waiting one full year. Also, you may be eligible for a discount up to 40% in your Insurance.
  • WILL I GET A DISCOUNT ON MY INSURANCE?
    Yes, you may be eligible for a up to 40% discount in you Insurance, please contact your insurance company for more information. A Driver's License History (from Service Ontario) will show proof of successful completion of this approved BDE course.
  • Can I use the instructor's car for the road test?
    YES. You can use the instructor’s car for the road test, however, there is an additional fee for this. Please visit our packages and pricing page for more information.
  • What are the benefits of using a driving school’s car for my road test?
    Instructor car has roof sign which help you on road and it also confirm to examiner of the driving test centre that you have practiced with a driving instructor, but a school car also comes with a second brake. The second brake, and second mirror allows the examiner to stop the car in case of an emergency, making him more comfortable during the road test. Also the Instructor car have 2 Million dollar insurance.
  • HOW DO I PAY FOR THE COURSE?
    We have online registration system. You can pay by E-Transfer, cash or cheque. We did not accept Credit/debit cards.
  • I need Proof of Course Completion for insurance purposes. What should I do?
    Students wanting proof of course completion for possible insurance discounts need to obtain their Driver License History (DLH). This is done by request through the Service Ontario Office in your area.
  • Can I learn on manual transmission vehicle?
    No. All lessons are taught on automatic vehicles.
  • HOW DO I BOOK MY G2 ROAD TEST?
    Your G2 test can be booked directly with DriveTest at: https://drivetest.ca We do not book road tests typically, but your in-car instructor can assist you with this process.
  • What if I need more than 10 hours of in-car lessons?
    Our instructors attempt to schedule the lessons in such a way that allows you to learn all the necessary skills within the first 6 lessons. This allows the last 4 lessons to be used for review and practice. If you, however, still require more lessons after that, you can schedule more lessons with your instructor. More than 10 lessons are considered private lessons and will cost extra.
  • What happens if I miss an in-car lesson?
    We ask that students give us 24-hours notice to cancel an in-car lesson with an instructor otherwise you may be charged a missed lesson fee S50/- for each lesson missed. The student will not be able to schedule another in-car lesson until the missed lesson is paid in full. It is the responsibility of the student to complete all lessons in compliance with the course outline and Ministry standards.
  • I already know how to drive; can I buy a certificate from you?
    No. The certification is not for sale. You must complete the 40 hours of beginner driver education training and pass our internal written and road examinations before you can obtain certification. The Ministry of Transportation also stipulates that both the E-Learning and in-car portions be delivered by the same approved driving school.
  • Why choose Capital Auto Driving School over another school?
    1. Accredited, professional, patient and encouraging instructors 2. Weekend, Day and Evening courses available 3. Over 100 defensive driving and safety strategies covered 4. Flexible interest free payment plans 5. No hidden fees 6. Interactive risk management training programs
  • How long do I have to complete a course?
    The MTO allows students 1 year to complete the course from the first day of class. Beyond one year students forfeit the online certification process.
  • Why don’t you provide me with a certificate?
    In 2008 the Ministry of Transportation made the change to have students obtain their Driver’s License History from Service Ontario. Driving Schools no longer receive copies of certificate and certificate numbers.
  • I already have my G1. I don't need the classroom, right?
    Almost everyone attending our Beginner Driver Education program already has a G1, and for those who don't they must get it before they can start their in-car training. The 20 hours of E-learning sessions are not about teaching you how to pass the Ontario written test. We spend a lot of time discussing scenarios that may impact you in day-to-day driving and we use different teaching materials to make it easy to remember. If you just want driving lessons, but don't have the knowledge, you will end up spending a lot more hours behind the wheel.
  • Can my parent sit in on the car training?
    Our insurance policy stipulates that only the instructor and the student can be in the vehicle during the in-car sessions. No exception. In fact, if a third party is present during your driving session, it's a distraction.
  • I have an international driving licence. Can I start my driving lesson now?
    The International Driving Permit is not a driving licence. It's only a document that verifies your home country's driver's licence. If you want to learn how to drive in Ontario, you must first obtain a G1 learner's licence unless you are a holder of a driving license eligible to exchange for an Ontario licence under a bilateral treaty.
  • Do you use a driving simulator?
    Computers used to simulate driving is not a requirement under the Ontario Highway Traffic Act. In fact, we have not found a simulator that can meet driving experiences applicable to Ontario's roadway needs. A simulator is not useful unless the user is accompanied by a licensed instructor. If this is the case, would you rather be behind the wheel inside the car than sitting in front of a computer screen?
  • Do I get a certificate for completing driver’s course?
    As of 2008, driving schools do not receive certificates or certification numbers. To obtain proof of completion of the driver’s education course, you must go to a Service Ontario location and request a Driver’s Licence history (the cost is approximately $12); this document serves as your certificate.
  • Can I use my own vehicle for road test?
    Yes, you can use your car as long as it passes the safety check by examiner. Please go to http://drivetest.ca/EN/bookatest/Documents/road_test_preparation_fact_sheet.pdf
  • What is your refund policy?
    We have “no refund” after starting the course.
  • How many times can I redo my road test?
    You can do your road test 10 days after you fail unlimited times, as long as your license is not expired.
  • Do I have to do my road test in Ottawa?
    NO, you can do it in any city in Ontario.
  • Can I write my G1 beginner license in other languages?
    Yes. The test can be done in variety of languages and if your language was not available you can hire a certified translator.
  • When can I apply for full G license?
    One year after having your G2 license.
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